In an effort to keep our prices as low and competitive as possible, we do not offer exchanges or refunds. However, if you are not satisfied with your purchase, simply return the unused item in its original condition within 14 days of receipt and we will provide store credit, minus our original shipping and handling costs.

You are responsible for shipping costs associated with returns and for any damages or losses incurred in return shipping. Please remember to insure and utilize delivery confirmation with your return package.

All returns must be received in unworn, unwashed, new condition, and with original tags still attached.

Include your contact information and original packing slip when returning items. If you no longer have your packing slip, please include a note with the following information:

Name, E-Mail, Order Number, Item(s) Description and Reason for Return.  If you do not include one of these with your return, it will delay processing.

Mail your return to:

La Te Da - RETURNS
133 S. Main
Boerne, TX 78006

Non-Returnable Items:

We will not accept return of items that have been worn; items with stains of any sort (makeup or deodorant stains included); items with attached pet hair; or items with noticeable odors such as smoke, perfume, or pet odor.

ALL accessories, including jewelry and handbags, are non-returnable.

Bath bombs and items worn on the head (hats, beanies, headbands, etc) are not returnable, due to sanitary concerns and requirements.

Shoe boxes must be returned undamaged, along with the shoes.  Please do not use the shoe box as the main shipping container.  

Items marked as on "Sale" or as a "Door Buster"; promotional items; items sold at a 30% or more discount; and items purchased with store credit issued in conjunction with, or as a result of, sponsored contests or giveaway winnings are not eligible for return.